We sell some products in what we refer to as CD Only packaging.If you see CD Only in a product description, this means the product does not come in a box. You will receive the program in the jewel case or paper sleeve only. All documentation should be on the CD-ROM and you should have no trouble loading it. We can offer you these tremendous deals by buying these software programs without the printed manuals or excessive packaging. Most people throw away these boxes and manuals anyway. We definitely don't need more junk in our landfills. Also, most people are glad to get these programs at these incredible deals, and they don't care about the printed manual. All the information you need is on the CD-ROM itself!
Q: What are OEM products?
A: OEM, or Original Equipment Manufacturer, products are different from retail versions in both licensing and packaging. OEM software is full version software and will not act as an upgrade. OEM does not come in a retail box, is always licensed for one computer, is not transferable and does not come with free manufacturer technical support. OEM products have the license on the CD. No paper license is required for OEM products. OEM products usually consist of a CD, COA (Certificate of Authenticity), and a quick start guide. The full manual is accessible on the CD itself.
Q: What are CD Only products?
A: CD Only Products do not include any books or manuals. You receive the CD media only. CD Only Products are good as a backup or if you didn't receive an original CD with your new PC.
Q: What are Licenses, COA or EULAs?
A: Licenses, or End User License Agreements (EULA), give a customer the right to install and use that program on a machine. In many cases a business, school, or government will purchase one CD version and purchase many additional licenses. Since the customer doesn't have to pay for CDs with each license, this method is much cheaper than purchasing a full version with CD for each machine.
Some OEM products come with (COA)Certificate of Authenticity which confirms that the product was legitimately manufactured. Some businesses prefer this because it allows them to place a sticker to visually identify a system with specific software.
Q: What are Retail products?
A: Retail Products are the same products you purchase at local software stores. It is packaged for retail sale and include retail box, cd(s), manual, paper license agreement, and registration card. Any customer qualifies for retail products.
Q: What are Academic products?
A: Academic products are for use by students, faculty, or staff of an educational facility. These products are identical to the standard (non-academic) versions except the license is labeled "Academic". Customers should determine their eligibility before purchasing Academic products.
Q: What does CAL stand for?
A: Client Access License. These allow the right for a computer to have access to the server, which is different than an operating system or workstation license which grants you the right to have an operating system running on your system.
Q: What does no media mean?
A: No CD or floppy disks are included. An example may be a licence pak such as a 500 user server licence.
Q: Availability
A: Our stock is kept full about 99% of the time. On occasion, our stock becomes depleted and may have to move on back order status. We strive to remove items low in inventory from the catalog to avoid this problem, but on occasion may experience short delays in filling orders. In this case we will advise customers immediately.
Q: Is your software Used?
A: All software is 100% brand new.
Q: Do I need to buy a licensed copy for every computer I own?
A: Normally you are required to buy a license for every computer you own. However many software programs allow you to install it on a home computer and a laptop. Each individual software product has thier own licence.
Q: Is your software authentic?
A: Yes, all our software is 100% authentic.
Q: How can you sell the software so cheap?
A: We work with large volumes and can afford to offer software at discounted prices.
Q: Do you have items not listed on your site?
A: We have many products that our staff is adding to the site daily, if you have a product not on our site email us and there is a good chance we may have it in in stock but not up yet.
Q: The item is out of stock, how long does it take for you to get new items in?
A: We get in new shippments daily, but popular titles will exceed our supply occationally. If we are backordered on a product more than a day or two we will notify you via email.
Q: Is your software an upgrade version?
A: Each software will specify if it is an upgrade. It is very rare that we sell upgrade versions as we normally sell the full version for less than the price others sell an upgrade for.
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